Get in touch with us via Whatsapp at +62 813 8000 9916 or email us at info@pikitatrade.com. We will. confirm  production dates, and availability, and issue your invoice. You are also welcome to visit our production. Please confirm the schedule first, as we are serving other clients too.

Yes, we offer OEM production services and can produce coconut charcoal briquettes under your brand and design. All of our coconut charcoal is produced under our customers’ brands. Simply send us your packing design, and we’ll take care of printing it for you.

Please note that we do not handle the design process ourselves.

Our primary focus and specialization are producing high-quality coconut charcoal briquettes for hookah, ensure that our products meet specific parameters for wholesale and bulk buyers.

Please contact us to get the layout for the inner box and master box packaging, so your designer can do an easy and correct-sized design.

It’s important to note that our price includes printing the inner box with a standard design on 250g duplex e-flute paper in full color. If you require a different type of paper, lamination, embossing, UV spot, or foil printing please reach out to us so that we can provide a customized cost estimate for printing.

Thank you for considering our services for your hookah coal needs.  

We accept payments via TT (Telegraph transfer) bank transfer to our company account in Indonesia. Our preferred bank is Bank BCA (USD), and the Swift codes is BDINIDJA for BCA.

All payments are made according to the Invoice on our corporate company name PT Agronasia Alam Sejahtera.

We do not accept payments through Western Union, Paypal (except payment for samples), or any other non-bankable payment method.

Our payment terms require a 50% down payment to start the production process of coconut charcoal briquettes and the printing of boxes. After we receive the down payment, we will begin the production process, which takes about 10 working days to load a 1×20 feet container.

We will pack the charcoal cubes into inner boxes, followed by master boxes, and label them according to your requirements. Staffing the container with the coconut charcoal briquette boxes takes approximately 2-3 hours.

Once the container is shipped, we will prepare the shipping documents, including the Bill of Lading, Certificate of Origin, invoice, and packing list, which takes about 3-5 days.

After that, we will send you a photocopy of the B/L and COO, and you will transfer us the remaining 50% payment. Upon receiving the payment, we will send you the original documents via DHL or telex release.

We do not accept L/C for orders of fewer than 10 containers of coconut charcoal. However, we do accept L/C at sight for all countries for larger orders. We also offer payment terms such as FOB, CNF, CIF, and EXW. Please contact us at inquiry@agrocharcoal.com or +62 813 8000 9916 (WhatsApp) if you have any further questions or need clarification on our payment terms.

To request a sample of our coconut charcoal briquettes for shisha, please contact us via Whatsapp at +6281380009916 or inquiry@agrocharcoal.com.
Our expert will provide you with all the necessary details about our products including specifications, pricing, and shipping options. We offer free samples which will be delivered through DHL/FedEx/EMS/SDEK to ensure product quality.

However, please note that shipping costs for sample products will be charged to the customer.  

The detailed information and specification about the product can be checked out by the attached Technical Data Sheet (TDS) and Material Safety Data Sheet (MSDS) that can be downloaded for every available product.